If you need financial assistance with your hospital bills, it is important that you contact us so we can discuss this with you. Here are answers to some common questions about financial assistance at St. Mary's Hospital.

What if I don’t have health insurance?
You get a discount on your bill.

What if I can’t afford to pay what I owe the hospital? 
There are several things we can do to help:

• Medicaid and other public programs
  We can give you information on who is eligible and how to apply and can help you complete an application.  
• Our financial assistance program
  If you are not eligible for Medicaid, you may qualify for our financial assistance program. Your family size and household income are taken into account in determining if you do qualify.

What do I need to do to get financial assistance?
Complete a financial assistance application.

• Proof of income is required. Submit your most recent tax return, bank statement and verification of income. See application form for details. Your application will not be processed without proof of income.
• The program covers St. Mary's Janesville Hospital services only and does not include charges by physicians or other allied health care providers involved with your hospital care. This program is not an alternative to health insurance.

Can the hospital help me apply?
Yes.

When will I know if I’ve been approved for financial assistance?
You will know within 14 days of receipt of your completed application. You won’t be sent bills during this time. We will not approve incomplete applications.

Do I have to fill out an application for each of my accounts?
No. One application will cover all your outstanding accounts.

How long do I have to pay my outstanding medical bills?
We will look at each case individually. However, a monthly plan is possible. Contact us for more information at 855-989-6789.

Who do I contact for more information?
Please call:   855-989-6789 for more information or to talk to a Financial Counselor.